iw003 Privacy Policy

iw003 takes the protection of personal data for players in Myanmar very seriously. This Privacy Policy explains in detail what personal data is collected when you use the services at https://iw003.im, how that data is used, and how it is protected.

By continuing to use iw003's services, you agree to the terms of this policy. If you have any questions after reading it, contact us at [email protected].

iw003 collects the following types of personal data—

1.1 Information you provide

• Name, date of birth (to confirm you are 21+), and contact details provided when creating an account
• Payment data provided during deposits and withdrawals (KBZPay, Wave Money, AYA Pay)
• Message content provided when contacting customer support
• National ID copies or identity documents submitted for KYC (Know Your Customer) verification

1.2 Data collected automatically

• IP address, browser type, and operating system information
• Login date, time (Myanmar Standard Time — UTC+6:30), and session duration
• Game history and payment transaction records
• Data obtained from cookies and similar tracking technologies

The data collected is used only for the following purposes—

• Account Management : Creating, verifying and maintaining your iw003 account
• Financial Transactions : Processing deposits, withdrawals, bonus distributions and financial verification
• Customer Support : Providing assistance via 24/7 Live Chat and Email
• Compliance : Preventing underage gambling by those under 21+ and protecting against unlawful financial activities
• Platform Improvement : Enhancing games, promotions and the overall user experience
• Security : Protecting against unauthorised access, fraud and cyber attacks

The iw003 website uses cookies and similar technologies. Cookies are small readable files stored in your browser that make accessing the website easier.

Types of Cookies

• Essential Cookies : Required for the website to function correctly; includes login session management
• Analytics Cookies : Used to understand how the website is being used
• Preference Cookies : Cookies that remember your language and other preferences

You can reject cookies in your browser settings, but please note that doing so may cause certain website features to not work properly.

iw003 shares your personal data with third parties only under the following restrictions—

4.1 Circumstances Where Disclosure Is Made

• Service providers that process payments (KBZPay, Wave Money, AYA Pay) — only data directly related to the financial transaction is shared
• Legal requests — when a valid order is received from a court or regulatory authority
• Companies specialising in initial income verification and anti-money laundering (AML) for iw003

4.2 What Is Not Disclosed

iw003 will never sell, rent or share your personal data with advertising companies, data brokers or any third parties not mentioned in this policy.

iw003 uses advanced technologies to protect your personal data—

• SSL/TLS Encryption : All data transmitted on the website is sent in encrypted form
• Database Encryption : Stored personal and financial data is encrypted
• Access Control : Personal data can only be accessed by authorised iw003 staff
• Two-Factor Authentication : An additional security layer is added to account login
• Regular Security Audits : The platform undergoes regular vulnerability assessments

We also recognise that no technology platform can be 100% secure; therefore, a policy is in place to handle any incident immediately should one occur.

iw003 retains your personal data for as long as it is needed to fulfil the purposes of this policy—

• Account data — for as long as the account remains open, and for a set period after closure as required by law
• Financial transaction records — retained in accordance with financial legislation requirements
• Communication records (Support Logs) — retained for service quality review and compliance requirements
• KYC documents — securely retained after verification; deleted when permitted by law

Data that no longer needs to be retained is securely deleted or anonymised.

Every user of iw003's services has the following rights regarding their personal data—

Rights You Have

• Right to Access : You can view the data that iw003 holds about you
• Right to Rectification : You can request correction of any inaccurate personal information
• Right to Erasure : You can request deletion of your data, provided it does not conflict with legal requirements
• Right to Portability : You can receive your data in a transferable format
• Right to Object : You can object to your data being processed for advertising purposes

To exercise any of the rights above, contact us directly at [email protected]. Your request will be handled within a reasonable timeframe.

iw003 services are intended for adults aged 21+ only. iw003 will not knowingly collect personal information from anyone under the age of 21.

If we become aware that an account has been opened by someone under 21, all their information will be deleted immediately and the account will be closed. If you have knowledge of such a case, please notify us at [email protected].

iw003's website may contain links to external websites. iw003 does not control the privacy policies of those websites. If you visit an external website, we recommend reading its privacy policy separately.

iw003 may update this Privacy Policy from time to time as needed. When a policy change occurs—

• The updated policy will be published on the website and the "Last Updated" date will be revised
• For significant changes, you will be notified by email
• Continued use of the service after any update means you accept the revised policy

If you have any questions, requests, or complaints regarding this Privacy Policy, you can reach iw003's support team through the following—

• Email : [email protected]
• Live Chat : You can reach us in Myanmar language via the 24/7 Live Chat on the website

iw003's support team is available 24/7 and provides service in Myanmar language. Your inquiry will be answered as quickly as possible.